Careers

Full-time position – 40 hours per week

Frank Lloyd Wright’s Martin House, located in Buffalo, NY, is seeking a qualified individual to join its leadership team as our Tour Development Manager. This individual will be responsible for management of all tour programs and work to identify new business opportunities that will result in visitation growth. We offer a competitive salary for this full-time position and the opportunity to be a part of a very rewarding time in the history of Frank Lloyd Wright’s Martin House.

Duties and Responsibilities:
• Work collaboratively with Director of Education and others to develop tour schedules that maximize the opportunity for increased attendance and revenue.
• Oversee the online ticketing platform in order to assist developing monthly tour schedule and revisions; utilize reporting capabilities to guide decisions.
• Monitor and maintain current tourism statistics, projects, and trends.
• Create, implement, and manage a tour development plan, designed to identify strategic growth opportunities.
• Strengthen existing and pro-actively identify new/different business opportunities to increase revenue.
• Develop strategies and partnerships to drive out-of-market and regional visitor traffic, specifically targeting the travel/hospitality industries and the architecture/design fields.
• Develop and manage relationships with industry partners, working collaboratively on growth opportunities beneficial to all parties.
• Work closely with Director of Marketing to maximize sales opportunities through specific marketing initiatives and expand awareness of the Martin House as a premier tourism destination.

Qualifications, Experience, and Skill Requirements:
• Minimum of five years’ experience in a tourism related or business development field
• Knowledge of the tourism or museum industry; previous experience in museum and/or tourism industry preferred
• Bachelor’s Degree in travel / tourism, business development or equivalent professional experience.
• Strong proven analytical and organizational skills
• Business plan and report writing skills.
• Goal-oriented, organized team player
• Strong interpersonal and communication skills
• Ability to develop and foster industry relationships

We seek applicants from all backgrounds to ensure we get the best talent on our team. The Martin House is an equal opportunity employer.

Candidates should submit a resume and cover letter to hr@martinhouse.org. Anticipated start date by May 2022.

Part-time position – estimated 25 hours per week

The facility maintenance staff member is a caretaker of Frank Lloyd Wright’s Martin House who performs routine and preventative maintenance, and is alert for any operational or security problems. The individual also helps maintain and secure an impeccable facility that is clean, safe, professional, and welcoming for all areas of the Martin House estate, including both historic and contemporary buildings and the exterior site. The hours for this position will be Thursday-Monday from 4 – 9 pm, and on an as-needed basis.

Duties and Responsibilities:
• Member of the Martin House Security-Fire On-call list.
• Lock and unlock assigned buildings: secure buildings when facilities are not in use; checking for unlocked doors/windows; turning off lights; reporting any suspicious/unauthorized activity.
• Inspect each building for integrity, vandalism, water leaks, ice, motors running, and miscellaneous items that reveal themselves on inspection.
• Assist with the setup & breakdown of facilities/grounds for meetings, education programs, special events, and rentals, etc.
• Complete work orders in a timely fashion using the UpKeep software system.
• Clean and sanitize restrooms/bathrooms using established practices and procedures.
• Clean, dust, & wipe furniture; sweep, mop, and vacuum floors; vacuum & shampoo carpets; daily clean and restock of bathrooms and kitchens.
• Empty/clean wastebaskets and trash containers; handle recycling materials; replace light bulbs; refill restroom dispensers.
• Safely use, maintain, and operate a golf cart.
• Safely use and maintain assigned power equipment and hand tools: auto scrubbers, high pressure washers, vacuums, brooms, mops, and squeegees for the cleaning and general maintenance of floors, walls, carpets, furniture, etc.
• Ability to work in unfavorable weather conditions; perform snow removal activities by removing snow/ice from sidewalks, paths, and specific verandahs and balconies; apply snow melt to maintain walks and ensure safe conditions for all users.
• Wash accessible interior and exterior art glass windows.
• Attend to emergencies as necessary.
• Fix equipment and items as needed.
• Perform related duties as required and/or needed.

Qualifications, Experience, and Skill Requirements:
• High school diploma, GED, or equivalent vocational school
• More than one year of experience in custodial work
• Have essential physical and mental capabilities in the following: interpersonal skills, memory, attention to detail, following directions, comprehension, calculating, reading, writing, speaking, evaluating, mathematics & organization. Basic computer skills also required.

Physical Requirements:
• Considerable physical activity (more than 70% of the job). Requires heavy physical work. Must be able to lift and move heavy objects and work for extended periods of time. (Furniture, snow, boxes, exhibit cases, equipment, supplies and more on an incidental basis)
• Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions in accordance with Martin House policies and professional best practices.

We seek applicants from all backgrounds to ensure we get the best talent on our team. The Martin House is an equal opportunity employer.

Candidates should submit a resume and cover letter to hr@martinhouse.org. Anticipated start date by May 2022. This position starts at $15/hour, but may be adjusted based on experience.